Communication Skills
Overview
Strong interpersonal skills allow us to share ideas, opinions, expertise, and information effectively.
On this course, participants will learn practical strategies and techniques for listening attentively, paying attention to non-verbal communication, asking questions respectfully, and communicating clearly, concisely, and effectively.
Learning Outcomes
After completing this course, you will be able to:
Understand the barriers to effective communication and how to overcome them
Use an understanding of personality styles to communicate more successfully with others
Recognise the importance of body language and non-verbal communication
Speak with confidence and to express your views clearly.